Frequently Asked Questions

Why should we outsource accounting and tax services to India?

Outsourcing to India offers access to a vast pool of skilled professionals at competitive rates. Indian firms are proficient with global accounting standards and provide reliable, scalable services with excellent turnaround times.

How do you ensure data security and confidentiality?

We implement secure infrastructure including encrypted data transfers, firewall protection, access control, and NDA agreements. Our team is trained in GDPR and international data protection norms.

What is the typical cost structure for your services?

We offer flexible pricing based on your needs: hourly billing, fixed monthly retainers, or project-based quotes. Pricing depends on the scope, volume, and complexity of work.

How is your team qualified? Are your accountants certified (e.g., CA, CPA)?

Yes, our team includes Chartered Accountants (CA), CPAs, and experienced accounting professionals. All staff undergo continuous training to stay current with international standards and tools.

What kind of professional experience does your team bring?

Our team has audited large public and private sector organizations including BSNL, NSIC, Hindustan Times (HT), PUNGRAIN, NIELET, and the Haryana State Roads & Bridges Development Corporation. We've also conducted audits for major public sector banks like SBI, PNB, UBI, and Canara Bank. This experience gives us deep insight into regulated industries, complex accounting systems, and government compliance protocols.

Can we start with a trial period?

Yes, we offer a no-obligation pilot period so you can assess our work quality and compatibility with your team.

What software do you use or support?

We support QuickBooks, Xero, Zoho Books, Tally, Sage, NetSuite, and other client-preferred platforms. We can also adapt to custom software with adequate training.



What services are included in your bookkeeping package?

Bookkeeping services include transaction recording, journal entries, ledger maintenance, bank reconciliation, accounts payable/receivable management, and monthly/quarterly financial reports.

Can you manage accounts payable/receivable and bank reconciliations?

Yes, we provide full-cycle AP/AR management and perform regular bank and credit card reconciliations to ensure accuracy.

How frequently will you update our books – daily, weekly, monthly?

We offer flexible schedules based on your business needs – daily, weekly, bi-weekly, or monthly.

Will we have real-time access to our financial data?

Yes, especially if you're using cloud-based software like Xero or QuickBooks Online. Your records are always up to date and accessible.

How do you handle multi-currency accounting?

We work with software that supports multi-currency and are experienced in handling currency conversions, revaluations, and reporting across currencies.

Can you help clean up our historical bookkeeping errors?

Yes, we offer clean-up and catch-up bookkeeping services to reconcile previous errors and bring your books to current, audit-ready status.



Are your charges reasonable for NRI’s?

Yes, We strive to keep our fees reasonable and transparent. Each case is different, so charges are based on the complexity and time involved. Our goal is to provide honest pricing while delivering reliable, efficient service to NRIs. We aim to make things easier for NRIs by offering transparent, efficient support here in India—helping you stay connected to your responsibilities back home.

What documents are required to sell property in India as an NRI?
Key documents include:

• PAN Card
• Passport and OCI/PIO Card (if applicable)
• Sale Deed
• Purchase agreement and proof of original purchase
• Tax Residency Certificate (for DTAA benefits)
• Bank account details (preferably NRO)
• Form 15CA/15CB for repatriation

Are there any benefits under DTAA when selling property in India?

Yes, NRIs can benefit from Double Taxation Avoidance Agreements (DTAAs) to:
• Avoid paying tax on the same income in both India and their resident country.
• Get credit for taxes paid in India in their home country.
However, capital gains on property located in India are taxable in India as per most DTAAs.

Is TDS still applicable even if there is no capital gain?

Yes. TDS is deducted on the entire sale consideration, not just the capital gain. However, the NRI can: Apply for a lower or nil TDS certificate from the Income Tax Department under Section 197 before the sale.

How can NRIs claim a TDS refund if excess is deducted?

File an Income Tax Return (ITR) in India for the relevant financial year. Claim a refund of excess TDS based on the actual capital gain calculation.

Can the sale proceeds be repatriated abroad?

Yes, NRIs can repatriate up to USD 1 million per financial year from an NRO account, subject to:
• Payment of taxes on capital gains
• Submission of Form 15CA/15CB (from a Chartered Accountant)
• Necessary documentation to the bank and RBI compliance


What is your turnaround time for typical tasks?

Most regular accounting tasks are completed within 24–48 hours. Larger projects and filings are delivered based on mutually agreed deadlines.

What communication tools do you use ?

We use email as our primary mode of communication for sharing reports, documentation, and formal updates. For meetings and discussions, we regularly use Zoom, Google Meet, or Microsoft Teams based on your preference.

What time zone do you operate in? Can you match our business hours?

We operate from India (IST), but we offer flexibility and overlapping work hours for clients in the US, UK, Australia, and the Middle East. For critical deliverables or time-sensitive matters, we are available outside regular hours upon prior agreement